Halaxy Help Revamp

My first major project at Halaxy was completely revamping the self-service help centre. This entailed navigation restructure, theme design, new images, and technical writing. The brand new design includes improved navigation, article feedback, quick access sections, and localised content for international audiences.

The project also included a style guide for consistency and an content authoring process using Paligo (published to Zendesk) to create content at scale.